FAQ – Frequently Asked Questions
At GLOBAL CHEMIC, we want to ensure you have all the information you need about our products and services. Below are answers to some of the most frequently asked questions.
At GLOBAL CHEMIC, we want to ensure you have all the information you need about our products and services. Below are answers to some of the most frequently asked questions.
SSD chemical solution is a specialized cleaning agent designed to restore defaced, stained, or blackened banknotes to their original condition. It works by dissolving impurities and stains without damaging the integrity of the currency paper. It is safe when used according to instructions and provides optimal cleaning results.
Our SSD chemical solutions are ideal for financial institutions, currency exchange services, cash-in-transit companies, and independent restoration businesses. These products are widely used by companies handling large amounts of damaged or soiled currency.
We offer a variety of SSD cleaning machines, from compact models for small-scale operations to industrial-grade machines suitable for high-volume processing. Each machine features advanced technology for precise and efficient cleaning.
Yes, we offer wholesale packages for clients needing large quantities of SSD chemicals. We tailor our pricing and packaging to meet the needs of businesses handling significant volumes of currency restoration.
Yes, we offer on-site installation and training to ensure your team can efficiently operate our machines. Our technical support team is also available for troubleshooting and maintenance guidance.
Yes, we provide global shipping and have extensive experience delivering to various countries. We ensure safe packaging and proper documentation to guarantee smooth customs clearance and timely delivery.
To place an order, simply contact us via phone or email. Our sales team will assist you with product selection, pricing, and shipping arrangements to ensure you get what you need as efficiently as possible.
We accept bank transfers, credit cards, and other secure payment methods. For large wholesale orders, we also offer flexible payment arrangements upon request.
For chemicals and machines, returns and exchanges are accepted within 30 days, provided the products are unused and in their original packaging. In case of any product defects, we offer free replacements or repairs.
You can reach our customer support team via phone or email during business hours. We are committed to providing prompt assistance and resolving any issues you encounter with our products or services.
If you have further questions, feel free to contact us. At Global Chemic, we are here to help and ensure your experience with us exceeds your expectations.